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Find my latest blog posts here to learn more about customer insight and customer experience.

Jan 28, 2015, 2:37 PM
Jan 16, 2015, 10:48 AM
The different types of customer satisfactions surveys and what to consider before choosing type as…
Jan 10, 2015, 8:51 PM
Key elements of building a customer satisfaction programme and lessons learned by working with…
Nov 19, 2014, 9:33 AM
For the last few years, there has been a discussion in customer analytics around the possibilities…